
Health & Safety Policy — Commercial Waste Greenhithe
We are committed to protecting the health, safety and welfare of everyone affected by our operations. This policy sets out the
standards and responsibilities for safe delivery of commercial waste Greenhithe services and associated rubbish collection activities across our service area. It applies to collection crews, drivers, depot staff, contractors and any third parties engaged in activities related to waste removal. Our goal is to provide a reliable rubbish removal service while maintaining a safe working environment and minimising risk to the public and the environment.
Scope and Application
This policy covers all operational activities including on-site collections, vehicle transport, transfer station work and waste handling at client premises. It applies to Greenhithe commercial waste contracts and related support functions. Employees must comply with statutory requirements, internal procedures and safe systems of work. Management will ensure appropriate resources, training and supervision are provided so every team member can work safely and competently.

Policy Objectives
Our core objectives are to: prevent accidents and ill health, reduce exposure to hazards, ensure safe handling of different waste streams and maintain a culture of safety across the commercial rubbish Greenhithe operation. We will: set measurable safety targets, maintain clear procedures for hazardous materials, and implement controls that are proportionate to the risks identified. Continuous improvement and alignment with industry best practice underpin these objectives.
Roles and Responsibilities
Senior management is accountable for implementing this policy, allocating adequate resources and demonstrating leadership on health and safety. Supervisors and managers must ensure that safe systems are in place and enforced. Employees are required to follow instructions, wear provided PPE and report hazards. Contractors and sub-contractors engaged for waste removal must meet our safety standards and cooperate with site-specific arrangements before work commences.

Training, Competence and Communication
We provide mandatory induction and ongoing, task-specific training for drivers, loaders and depot personnel. Training covers manual handling, vehicle operations, hazardous waste recognition and emergency response. Records of training and competence checks are maintained.
Effective communication ensures that safety information, changes to procedures and lessons learned from incidents are shared across teams to reinforce safe behaviour.
Risk Assessment and Control Measures
Risk assessments are completed for routine tasks and new activities; controls are applied according to the level of risk. Key controls include use of mechanical aids, segregation of waste streams, safe loading procedures and traffic management at client sites and depots. Specific measures include:
- Pre-operational vehicle checks and maintenance regimes
- Site-specific risk assessments and permit-to-work where necessary
- Clear segregation and labelling of hazardous and non-hazardous waste
These controls reduce the potential for accidents during commercial waste collection and transfer.
Monitoring, Incident Reporting and Investigation
We monitor performance through inspections, audits and safety performance indicators. All incidents and near-misses must be reported immediately and investigated to identify root causes and corrective actions. Findings are used to update procedures, training and risk assessments.
Timely reporting and transparent investigation support learning and help prevent recurrence.

Vehicle, Equipment and Site Safety
Vehicles and equipment are maintained to high safety standards with scheduled servicing and daily checks. Drivers and operators follow safe loading and reversing procedures, and yards are managed to minimise interaction between vehicles and pedestrians. Adequate lighting, secure container storage and safe access routes are provided at working sites. Routine inspections ensure that faulty equipment is removed from service until repaired.

Contractor Management, Environmental and Emergency Preparedness
Contractors are pre-qualified and required to demonstrate health and safety competence prior to award and mobilisation. Emergency procedures are in place for fire, spillages and serious injury, with staff trained in appropriate response actions. Environmental protection measures—such as spill containment, dust control and correct handling of hazardous materials—are integrated into operational procedures to protect people and the local environment while delivering rubbish removal and waste collection services.
Review, Legal Compliance and Continuous Improvement
This policy is reviewed regularly and after significant incidents, organisational changes or updates to relevant regulations. We maintain compliance with applicable legislation and industry standards. Performance targets are set, monitored and reported internally. Management and staff collaborate to identify opportunities for improvement and ensure the policy remains effective and relevant to the demands of a modern commercial waste service.
Commitment and Acknowledgement
The organisation, through its leadership team, endorses this policy and mandates that all persons engaged in our commercial waste activities uphold its principles. Employees and contractors share responsibility for working safely and reporting concerns. By committing to these standards we seek to protect health and safety, deliver consistent rubbish removal services across our service area and preserve the environment for the wider community.
Implementation
Implementation will be overseen by appointed safety representatives and senior managers. Regular reviews, audits and staff engagement activities will support ongoing enforcement and refinement of controls.
Everyone has a role in creating a safe workplace; adherence to this policy is a condition of employment and engagement within our commercial waste and rubbish collection operations.